Support

❤️ Every order is packaged with intention and shipped with care.

As a small, purpose driven brand, each prayer dress is made in small, limited batches to honour both slow fashion and sustainability. We kindly ask that you double-check your sizing and details before placing your order, as all sales are final at this time.

That said, we're here for you. If you have any questions about size, fit, or fabric before ordering, just reach out. We're happy to guide you toward the right choice.

💌 Questions?

Message us anytime via Instagram or email us at support@theprayershop.com.

📦 Shipping Timeframes

Orders are typically shipped within 2–4 business days from Ontario, Canada. Once shipped, you'll receive a tracking number via email. 

🌍 International Orders

We currently ship within Canada and internationally. If you're ordering outside Canada, please be aware of potential duties or import taxes, which are the responsibility of the customer.

📦 Lost or Delayed Packages

Once shipped, we are not responsible for delays caused by carriers or customs. If your package is marked “delivered” but not received, or is significantly delayed, contact us and we’ll do our best to help resolve it. It is important that you double check your address details as we can’t reroute packages once they’re sent.

📬 Delivery Issues and Delays

Each dress undergoes a quality check before being packed, so in the rare event that your package arrives damaged or you receive the wrong item, contact us within 3 days of delivery with a photo. We’ll make it right.